Job Description
Business analyst-senior
Job Summary
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Location: Michigan
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Project role: Business analyst-senior
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Qualification: Others
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Experience: 4-7 Years
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Skills: Operations Management
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No. of positions: 1
Job description:
To create end-to end solutionsorimprovementsorenhancements for identified issues for existing processes and achieve project deliverables through effective team management
- To create process and technical resolutions for end to end implementation of improvements based on the root cause identified by the team on the existing issues and processes
- Devise and implement with approval of supervisors action plans to improve the productivity of business by utilizing the analyses and reports prepared by team
- To create and validate business requirements shared by team for enhancing functionality of process workflows to improve customer experience and satisfaction
- To manage relationships with client and business counterparts to achieve goals within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
- To lead a team of process specialists to complete their assigned tasks for quality project delivery
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.