Job Description
Administrator
Job Summary
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Location: North Carolina
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Project role: Administrator
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Qualification: B-Tech
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Experience: 2.5-5 Years
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Skills: Desk Side Services
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No. of positions: 1
Job description:
- To maintain SOP's and runbooks of the respective technical track.
- To attend and handle complex L2 calls
- To handle L3 complex calls under L3 Engineer
- To provide telephonic and remote trouble shooting support
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.