Overview
From redefining customer loyalty and lifecycle management with improved user interfaces and digital engineering to supporting online shopping experiences and integrated in-store experiences, retail enterprises have always focused on providing their customers with best-in-business experiences.
At HCLTECH, with our Retail 5.0 suite of offerings, we have leveraged the power of people, data and technology to develop unique solutions, across the retail value chain, which can be easily customized in the context of your unique business processes and customer journeys, thereby enabling business differentiation.
Explore our Retail 5.0 solution set and how it can provide solutions to real business problems.
Focus Areas
Hyper-personalized consumer experiences
HCLTech Retail 5.0 solutions leverage data insights and AI to anticipate customer needs, offer individualized product recommendations, personalized content delivery through interactive digital experiences across online and offline channels thereby helping you build deeper customer connections & loyalty.
AI powered Immersive retail
Connect with us to experience how we are leveraging Gen AI integrated with AR/VR technologies using multi-sensory approach to redefine consumer experiences from virtual try-ons, preparing your own burgers and interactive digital store experiences.
Unified Frictionless Commerce
Customers stay longer when a retailer offers a consistent and connected shopping experience across channels by integrating every sales touchpoint through a connected platform. Our solutions for the customer focused world of Retail 5.0 provide you with the tools needed to enhance your overall customer lifetime value.
Adaptive Supply Chain
In an era of ever-changing geo-political dynamics, HCLTech Retail 5.0 solutions are demand aware and designed to strengthen resiliency and minimize disruptions. An integrated approach to demand forecasting, real time inventory visibility and predictive analytics combined with supplier risk management data driven decision making and an overall responsive supply chain ecosystem.
Sustainable & Ethical Practices
With a significant increase in consumer awareness about environmental concerns and responsible consumption, transparent practices are a clear brand advantage. Our Retail 5.0 solutions provide the technology platforms required for your enterprise to align with evolving regulatory requirements as well as meeting customer expectations on sustainable practices.
Videos
From concept to market: AI driving retail strategies
Discover how HCLTech's Office of AI is revolutionizing the retail industries through cutting-edge technologies, from generative AI to intelligent sourcing solutions, enhancing efficiency, accuracy and customer experience.
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From concept to market: AI driving retail strategies
Discover how HCLTech's Office of AI is revolutionizing the retail industries through cutting-edge technologies, from generative AI to intelligent sourcing solutions, enhancing efficiency, accuracy and customer experience.
Discover how HCLTech's Office of AI is revolutionizing the retail industries through cutting-edge technologies, from generative AI to intelligent sourcing solutions, enhancing efficiency, accuracy and customer experience.
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HCLTech’s Metaverse: Revolutionizing retail stores
Experience how we are revolutionizing retail through HCLTech's retail metaverse, showcasing innovation, offers and architecture
Experience how we are revolutionizing retail through HCLTech's retail metaverse, showcasing innovation, offers and architecture
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Optimizing manufacturing efficiency with Track and Trace
Discover real-time asset traceability solutions for enhanced manufacturing efficiency with HCLTech's innovative technology.
Discover real-time asset traceability solutions for enhanced manufacturing efficiency with HCLTech's innovative technology.
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AI-powered platform for efficient software development
Unlock the power of generative AI with HCLTech’s AI Force SWE. Elevate your software development, streamline engineering processes and embrace the future of technology transformation.
Unlock the power of generative AI with HCLTech’s AI Force SWE. Elevate your software development, streamline engineering processes and embrace the future of technology transformation.
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Maximizing customer engagement with HCLTech X
Uncover the future of customer engagement with HCLTech X's powerful features and benefits.
Uncover the future of customer engagement with HCLTech X's powerful features and benefits.
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Introducing HCLTech’s frontline workers solution for retail
Empower your frontline workers with HCLTech’s world-class technology solutions featuring purpose-built devices and seamless connectivity that drive Frontline Workforce productivity.
Empower your frontline workers with HCLTech’s world-class technology solutions featuring purpose-built devices and seamless connectivity that drive Frontline Workforce productivity.
Playing now
HCLTech and Everest : Fireside chat
A perspective on HCLTech positioning as a leader in Everest Retail IT Peak Matrix
A perspective on HCLTech positioning as a leader in Everest Retail IT Peak Matrix
Playing now
Key trends shaping up Quick Service Restaurants
Tete-a-tete with Papa Johns International
Tete-a-tete with Papa Johns International
Playing now
Digital transformation of Modern Retail
Tete-a-tete with Brooks Brothers on omnichannel experiences
Tete-a-tete with Brooks Brothers on omnichannel experiences
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Commerce platform modernization
Omnichannel consumer experience for a beauty retailer
Omnichannel consumer experience for a beauty retailer
Testimonials
Success Stories
Analyst Recognitions
Everest
HCLTech positioned as Leader in Retail and CPG IT Services PEAK Matrix® Assessment 2024
Everest
HCLTech positioned as Leader in CPG IT Services PEAK Matrix® Assessment 2024
Avasant
HCLTech positioned as Leader in AVASANT Retail Digital Services RadarView 2024
HfS
HCLTech positioned as Leader in HFS Horizons: Retail and CPG Service Providers, 2023 report
Everest
HCLTech positioned as Leader in Supply Chain Transformation Services for Retail and CPG Assessment 2023
ISG
HCLTech positioned as a Leader in ISG Provider Lens for Retail Services, US 2023
ISG
HCLTech positioned as a Leader in ISG Provider Lens for Retail Services, Europe 2023