Overview
From redefining customer loyalty and lifecycle management with improved user interfaces and digital engineering to supporting online shopping experiences and integrated in-store experiences, retail enterprises have always focused on providing their customers with best-in-business experiences.
At HCLTECH, with our Retail 5.0 suite of offerings, we have leveraged the power of people, data and technology to develop unique solutions, across the retail value chain, which can be easily customized in the context of your unique business processes and customer journeys, thereby enabling business differentiation.
Explore our Retail 5.0 solution set and how it can provide solutions to real business problems.
Focus Areas
Immersive retail experience
Highlight innovative ways to enhance customer experience through personalized marketing, loyalty programs, and interactive technologies.
Omnichannel Retail Solutions
Showcase solutions that integrate online and offline channels, creating seamless shopping experience for customers. This includes unified commerce platforms, mobile apps, and in-store technologies.
Retail Media Networks
Discuss the emerging in-store retail media ecosystem and how HCLTech can help retailers leverage these networks for better customer engagement and monetization.
Resilient supply chains
Exhibit the growing importance of agile supply chains in the fast-evolving world of Retail, with newer allocation models like BOPIS, curb-side pickup, Dark stores causing supply chains to get more complex. Improved visibility into areas like last mile, OTIF, sourcing can enhance operating efficiency
GenAI and Consumer Data Management
The umpteen use cases for Retail Industry where Gen AI along with Data Science can enable revenue growth, consumer insights, Individualized enhanced experiences, faster time to market and productivity improvements.
Solutions
Business Insights
Testimonials
Success Stories
Analyst Recognitions
Everest
HCLTech positioned as Leader in Retail and CPG IT Services PEAK Matrix® Assessment 2024
Everest
HCLTech positioned as Leader in CPG IT Services PEAK Matrix® Assessment 2024
Avasant
HCLTech positioned as Leader in AVASANT Retail Digital Services RadarView 2024
HfS
HCLTech positioned as Leader in HFS Horizons: Retail and CPG Service Providers, 2023 report
Everest
HCLTech positioned as Leader in Supply Chain Transformation Services for Retail and CPG Assessment 2023
ISG
HCLTech positioned as a Leader in ISG Provider Lens for Retail Services, US 2023
ISG
HCLTech positioned as a Leader in ISG Provider Lens for Retail Services, Europe 2023