Overview
We are excited to participate and exhibit at HITEC 2024 in Charlotte, North Carolina between June 24-27. HITEC is the hospitality industry's definitive event for technology trends, best practices and solutions. As a trusted partner to several hospitality corporations and a leading technology provider, HCLTech is bringing together the tools, solutions, frameworks and people to super charge "Hospitality of the Future".
Join us at Booth #509 for an immersive set of demos and explore how our solutions elevate guest experience and empower your staff and management by improving effectiveness in back-office processes, harmonizing your applications, tools and assets and strengthening operations.
Our Solutions that transform Hospitality Industry
Hyper-Personalized Guest Experience
Immersive solutions that improve customer experience pre-stay, during stay and post-stay.
Resilient Systems
Development lifecycle automation to increase productivity, speed to market and improve security
Hyper-Personalized Guest Experience
- Virtual Concierge: Metahuman Avatar-based and GenAI-powered trip booking tool
- Omni Channel Experience: Platform offering to provision personalized multi-channel communications and social media to drive cross sell revenue
- XR Based Digital Marketing: Workbench to provision XR-based content for marketing to guests and training staff
- Experience Engineering: Targeted service stack to profile and compare digital assets against competition and to improve guest experience
Resilient Systems
- AI Force Software Dev and testing: GenAI-powered software development and testing solution to cut development times and increase developer productivity
- Cybersecurity Assurance: Solutions and services designed to monitor and protect against cyberattacks
- Intelligent Facilities Management: Platform offering to monitor and manage hotel facilities and assets centrally leading to better adherence to ESG norms, optimize energy consumption and reduce waste
- Service Reliability: Real-time event monitoring of IT assets to improve availability and reliability
Employee Empowerment
- Data Democratization: GenAI-powered insights generation tool empowering business decision making
- Automated Background Checks: Solution automating and simplifying the employee background checks for better visibility and compliance
- Agent Assist: Solution augmenting data and insight to service agents to improve quality of service and reduce MTTR
- Preventative Maintenance: Smart Industrial Assistant to empower repair technicians and improve OEE on assets
Resources
Leading hotel chain transforms global operations with HCLTech digital workplace
HCLTech boosted our client’s quest for expansion and enhanced guest experience in challenging times
Fueling digital transformation for a multinational entertainment conglomerate with AWS
HCLTech helped a multinational entertainment conglomerate accelerate its digital transformation with an Amazon Web Services (AWS) solution that helped it move to more progressive and adaptive technology.
Location
Charlotte Convention Center, Charlotte, North Carolina, US
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