Frontline Workforce Solutions Powered by Zebra | HCLTech
Empowering the frontline workforce

Overview

The use of technology in the workplace has changed significantly in recent years. The pandemic highlighted frontline staff members’ vital role in maintaining communities and companies. The experiences of frontline workers are crucial but often disregarded as businesses speed up the digitization of goods, services and consumer interactions. However, the organization's attitude toward its frontline staff has changed. Organizations need help navigating this transformation, including significant capital expenditures, ownership uncertainty and difficulty assisting remote users. Businesses must embrace technology innovations to empower frontline employees and increase productivity and efficiency.

HCLTech's Frontline Solution, in collaboration with Zebra, integrates IT services with state-of-the-art hardware, revolutionizing modern workplaces. This solution fosters agility, connectivity and efficiency, ensuring long-term success by equipping frontline workers with essential resources. Powered by Zebra, HCLTech’s Frontline Solution offers end-to-end support, enabling organizations to create secure, productive workplaces while reducing total ownership costs.

 HCLTech's Frontline Solution

The Value of Our Joint Proposition

HCLTech’s Frontline solution, powered by Zebra, is tailored for organizations requiring a robust solution for frontline workers. Drawing on our expertise and Zebra's cutting-edge technology, we deliver a seamless experience that addresses the distinct requirements of frontline operations. Our solution grants organizations access to premium IT services and hardware, empowering them to excel in the frontline work environment and elevate productivity.

Design, empower and enable seamless experience

Design, empower and enable seamless experiences

Zebra devices at work result in a productive and innovative workforce by creating persona-aligned blueprint, optimizing deployment and support and enabling seamless end-to-end lifecycle management

Reliable and durable devices

Reliable and durable devices

Zebra devices are explicitly designed for the demanding environments of frontline work, ensuring reliability and durability

Seamless integration

Seamless integration with existing systems

Devices seamlessly integrate with existing systems, allowing for easy implementation and improved productivity

Global coverage

Global coverage

This solution can provide coverage to more than 100 countries

Engineering

Customization and personalization

HCLTech can offer customized and personalized solutions to meet the requirements of different frontline industries and user personas

Market leadership

Market leadership

HCLTech as a leader in IDC MarketScape: Worldwide Rugged Mobile Devices 2023 Vendor Assessment

What do we offer?

HCLTech’s Frontline solution, powered by Zebra, will bring the industry’s best-in-class digital workplace model with optimum flexibility, combining innovative IT services with the right devices and platforms for the . It brings together hardware, platform, tracking, analytics, support and governance in a single comprehensive solution with a per-device-per-user per-month pricing.

Hybrid Cloud

Plan and design

Right devices based on frontline user personas

Cybersecurity & GRC

Deploy and integrate

Customized configuration and deployment services, including MDM enrollment and post-deployment support

Next-Gen Networks

Smart forecast and planning

Accelerated refresh gets users productive faster and reduces business downtime

Manage and support

Manage and support

24*7 support (automated, proactive and predictive), service desk and apps support