In today's digital era, businesses are shifting their transactions online, making it crucial for them to gain comprehensive visibility of their SAP application landscape. HCLTech's observability solution for SAP enables enterprises to monitor their front-end and back-end performance and identify underlying factors that connect customer and employee experiences to all the technology layers below. This collaboration between Cisco and HCLTech (Cisco and SAP Ecosystems) allows technologists to prioritize actions and investments based on their direct impact on the business, resulting in more efficient resource deployment and better outcomes for customers and employees.