
Elevating customer experience with AI
Personalization and AI-powered CX can help companies win the battle for customer attention

Getting the best out of your content strategy with generative AI
A content strategy helps make the best use of AI to achieve marketing goals

The strategic use of AI agents in business and creative workflows
Using agents to boost productivity, creativity and strategic growth

Revolutionizing digital transformation with AI
The emergence of generative AI has enabled organizations to accelerate complex transformations and streamline program delivery processes. Discover what this could mean for packaged applications

AI and automation: Driving business process transformation
Artificial intelligence and automation are the present and future aspects of business change. They're transforming businesses' operations, driving efficiency and unlocking new opportunities.


GenAI-powered Digital Service Desk
Harnessing AI to elevate experience, engagement and efficiency

Private AI for Enterprises
Explore the rise of GenAI, its ethical dilemmas, and why enterprises are adopting private AI for better data security, control and compliance in hybrid cloud environments.

Artificial Intelligence in Tech Industry
There are many concepts within the domain of artificial intelligence (AI), including machine learning (ML), deep learning, neural networks, natural learning processing (NLP), virtual reality (VR)

AI and customer experience: A balancing act
AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.

Customer Experience and AI in Automotive
AI and ML empower auto manufacturers to leverage vehicle data, addressing customer needs effectively. Explore insights as James DiMarzio, Consultant at HCLTech, unpacks their transformative impact.

Meta Human AI
Meta Human is an AI digital assistant revolutionizing customer engagement by offering 24/7 personalized support. It enhances user experience, improves efficiency and streamlines business operations.