Group operation manager with Data Center-Network Data-Network Data in Tokyo

Jobbeschreibung

JD attached

To identify attrition percentage in accounts and take up initiatives to reduce the same
To perform value addition activities (CIP & SIP) and implement strategies to improve productivity.
To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies to reduce deviation through levers like Automation & self-driven initiatives.
To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT)
To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
To ensure generation of an account level EE & EN revenue
To ensure absorption of freshers as per the defined account targets

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