Job description:

Job Description:

Strong hands-on experience in AWS Cloud Infrastructure and On-premises.
Solve complex technical issues and develop solutions that extend service capabilities to meet customer needs.
Lead and participate in customer workshops with technical leaders to gather requirements Build cloud infrastructure including scripting and delivering infrastructure as code solutions.
Build and maintain Standard Operating Environment (SOE) runbooks and SOPs for effective cloud management.
Excellent communication skills and flexible to work on shifts based on business requirement.
Very good analytic and troubleshooting skills
Ability to design and Develop Solutions.
Ability to quickly establish credibility and trustworthiness within key stakeholders in client org

Cloud computing and administration:
Expertise in Amazon AWS Cloud Administration which includes services like EC2, S3, EBS, VPC, ELB/ALB, AMI, SNS, RDS, IAM, Route 53, ACM, WAF, SES, SSM, Auto scaling, Cloud Front, Cloud Watch, Cloud trail, Cloud Formation and lambda.
Setup and attached EBS volumes to EC2 instances, managed backup and recovery using snapshot
Understanding network and firewall configurations and a good understanding of routing and VPN tunnels.
Providing support for AWS systems including monitoring and resolution of issues
Should be able to create highly scalable, highly available, fault tolerant, highly secured, distributed infrastructure (IAAS) using AWS EC2 instances, EBS Snapshot, S3, Elastic Load Balancer, DynamoDB, Auto Scaling, Cloud Watch, Cloud Formation, Lambda, Redshift, SNS etc.
Managing the complete AWS life cycle, along with security, provisioning, and automation
Establishing metrics and carefully monitor the utilization of AWS resources and the hosted VMs on a wide scale by making use of Amazon CloudWatch or other third part tools as needed.
Good Hands-on in provisioning the Containers in AWS Container Instances and EKS etc.
Managing backup and restore of the cloud resources.
Optimizing the resources & work on resource tagging to allocate costs and for carefully planning of budgeting, governance, and reporting.
Effectively monitoring billing and develop cost optimization strategies.
Monitoring the availability and to measure the extent of performance.
Well experienced with various IaaS AWS services across networking compute, storage
Cloud Architecture Optimization [ Cost, Performance]






Automation & scripting:
Experience in strong CLI, terraform and Ansible scripting.
Experience in CICD pipelines using Gitlab and deployments and ability to roll back deployments within no time.
Experience in automating cloud infrastructure using any of the automation technologies/tools (Python, Shell scripting etc.)
Operating system:
Hands on experience in Linux flavours like RHEL, Centos, Ubuntu, Amazon Linux. Configuring the File Permissions & the Disk Partition. Creating User Account and Group. Basic Knowledge in Bash scripting
Performing monthly or VA patching activities on almost all OS platforms.

• To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations orL3 level support and doing incident and problem management
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
• To participate or c