The challenge
Legacy infrastructure and manual processes hindering efficiency and scalability
- High costs and a need for extensive governance and supervision of IT systems
- Challenges in tracking and analyzing past data and evaluating project performance
- Processing delays caused by the absence of a streamlined system for real-time updates
The objective
Streamline operations, improve efficiency and enhance tracking and analysis
- Modernize and automate processes to improve operational efficiency and reduce overhead
- Reduce costs and improve scalability by leveraging advanced automation with SAP Business AI
- Enhance real-time tracking and analysis of application progress using SAP Business AI
- Establish an intuitive platform with a human-centric design
- Create simplified workflow, seamless user experiences and greater transparency in fund utilization powered by SAP Business AI
The solution
A cloud-native solution on SAP BTP improved the overall grant selection process
- Cutting-edge, bundled processes: It leverages SAP Build for development and advanced automation
- SAP Business AI-driven knowledge agent: Provides real-time query resolution and provides system-suggested scoring parameters to optimize the selection process
- Smart document validation: Automatically identifies and validates document types such as PAN Cards and Income Tax Reports for increased efficiency
The impact
An agile digital footprint that strengthens competitive advantage
By introducing the first-ever IT-enabled solution for flora and fauna conservation, the client significantly boosted operational efficiency using real-time project insights. The cost-effective SAP Business AI solution employed chatbots for automated responses and leveraged BTP AI/ML services for FAQ handling and soft document validations.
- 75% reduction in the overall grant selection process
- 37% reduced return of initial application
- 2x efficiency in monitoring budget utilization for conservation projects
- 5x increase in application processing
- > 12 weeks of delivery lead time
“HCLTech GrantEasy provides an intuitive and ideal platform to assist grant selection with real-time analytics to help achieve sustainable development by supporting conservation efforts more holistically.”
Rushikesh Atmaram Chavan
Head - The Habitats Trust
