Overview
Our client, a global pioneer in the field of hemodialysis, is committed to revolutionizing the safety, efficiency and convenience of dialysis machines. After partnering with HCLTech on product sustenance, they entrusted us with developing a hemodialysis system for emerging markets. This dynamic collaboration spanned diverse realms, from innovative design and robust product engineering to seamless manufacturing processes and unparalleled support.
The Challenge
Expanding product portfolio for emerging markets
The global surge in chronic kidney disease, driven by an aging population alongside rising instances of diabetes and hypertension, is amplifying the demand for renal replacement therapies. This critical treatment for end-stage renal disease is expanding rapidly, spurred by increased healthcare spending, infrastructural advancements and heightened disease awareness.
The sheer number of patients and limited resources underscores the urgent need for affordable hemodialysis systems, especially in emerging markets. However, challenges loom large, including pervasive poverty, exorbitant treatment costs and the hefty expenses tied to establishing dialysis units.
In response to this pressing need, our client has pioneered a cost-effective hemodialysis system that dramatically enhances accessibility and sustainability without compromising on care standards. By capitalizing on our deep-seated expertise, we spearheaded the comprehensive development of this innovative product. This breakthrough bridges a critical healthcare gap and paves the way for a more equitable and efficient approach to renal treatment across diverse global landscapes.
The Objective
A cost-effective hemodialysis system with compliance to international standards
The mission was to craft a cutting-edge, cost-effective hemodialysis system tailored specifically for emerging markets' unique needs and constraints, providing a compelling alternative to current premium offerings. Financially, the objective was ambitious: slashing product costs below initial estimates, covering everything from the Bill of Materials (BOM) to assembly expenses. This strategic move aimed to make the product highly affordable, all without sacrificing quality or functionality. The product also had to meet stringent international standards such as the EU MDR and Japan PMDA. The new system is also fully compatible with existing disposables to ensure maximum convenience and seamless integration. This user-friendly innovation promised to revolutionize hemodialysis care in regions that need it most.
The Solution
End-to-end design and engineering of a hemodialysis system utilizing a modular architecture
Our team at HCTech embarked on an ambitious journey to showcase our expertise by designing and developing a state-of-the-art hemodialysis system tailored to the client's unique requirements. We proudly completed the engineering prototype, which is cost-effective and designed to serve over 50 countries, underscoring our flexibility and unwavering commitment to affordability.
The project involved tackling several critical components:
- System design: We crafted a sophisticated multiprocessor architecture with identical CPUs to ensure redundancy and enhance system reliability
- Real-time operating system: We employed QNX 7.1, the latest in real-time operating systems, to ensure unparalleled robustness and reliability
- Cost models: We presented three comprehensive cost models, enabling the client to grasp the financial nuances of the project and assuring them that the target product cost was attainable
Moreover, we proposed the following value-creation strategies:
- Automation: Transitioning from a manual to an automated testing process, we aimed to boost efficiency and accuracy significantly
- Peripheral simulator architecture: We devised a robust architecture that allowed the front-end team to test the application without the final sensors and components, ensuring seamless development
These strategic initiatives highlight our innovative approach and dedication to delivering top-tier solutions tailored to clients' needs.
The Impact
Design to functional prototype in eight weeks in the peak of COVID-19
Leveraging the expertise of HCLTech, we initiated a comprehensive new product development process. A fully equipped hemodialysis lab was meticulously established and validated in India, leading to remarkable achievements for our client:
- Modular architecture: Streamlined assembly processes projected to reduce assembly time by 23%
- Cost efficiency: Automation-driven initiatives are expected to save 16% in material costs and cut final verification test time by 20%
- Prototype innovation: Successfully developed seven engineering prototypes within the India facility
- Certification excellence: Secured Class A certification through thorough and successful pre-compliance testing
These advancements not only underscore our commitment to innovation and efficiency but also significantly enhance the client's operational capabilities and market competitiveness.
