AI Force is HCLTech’s GenAI and Agentic AI platform that automates and augments workflows across software and data engineering, IT operations and enterprise business processes to significantly improve and accelerate business outcomes.

The platform combines autonomous AI agents, Retrieval-Augmented Generation (RAG), enterprise governance, observability and multi-LLM flexibility in a unified enterprise AI platform. Organizations use AI Force to improve productivity, accelerate modernization, automate complex workflows and scale AI adoption securely across the enterprise.

AI Force does not have its own proprietary large language model. Instead, it is an LLM-agnostic platform that integrates with leading commercial, open-source and enterprise AI models.

Supported models include Azure OpenAI, OpenAI APIs, Google Gemini, Anthropic Claude on AWS Bedrock, Meta Llama, IBM Granite, Phi, Code Llama, Mistral and Hugging Face-hosted models. AI Force also supports Azure OpenAI Whisper for speech recognition and translation use cases.

This flexibility enables organizations to choose models based on performance, governance, deployment and cost requirements.

AI Force is designed with enterprise-grade security controls to protect data across the AI lifecycle.

The platform can be deployed within client-controlled environments and follows secure communication practices using TLS 1.3 encryption for data in transit. Data at rest is protected through database security mechanisms and infrastructure-level safeguards. Organizations can also apply their own network, access and security policies to meet enterprise compliance and governance requirements.

Yes. AI Force supports multi-tenancy through project-based environments that provide logical separation between users, teams, business units and data domains.

Organizations can create dedicated projects for departments, functions or business groups while maintaining governance, access controls and data isolation. This enables multiple teams to build, deploy and manage AI solutions securely on a shared enterprise platform.

AI Force helps organizations optimize AI costs through intelligent model utilization and operational controls.

The platform uses structured prompt engineering techniques, context optimization through Retrieval-Augmented Generation (RAG), configurable token limits and workflow orchestration strategies that reduce unnecessary model consumption. These capabilities help enterprises improve performance while managing AI infrastructure and inference costs more efficiently.

HCLTech’s collaboration with OpenAI enables organizations to leverage OpenAI foundation models through the AI Force platform.

The partnership helps enterprises accelerate Generative AI adoption by combining OpenAI’s advanced language models with HCLTech’s enterprise governance, workflow automation, integration expertise and industry-specific transformation capabilities.

AI Force helps organizations automate and optimize software engineering, IT operations, data engineering and enterprise business workflows.

Common use cases include software modernization, test automation, application support, service desk transformation, cloud operations, data pipeline management, enterprise knowledge retrieval, workflow automation and AI-driven productivity improvement.

Organizations choose AI Force because it combines enterprise-grade governance, autonomous AI agents, multi-LLM flexibility, pre-built accelerators and deployment flexibility in a single platform.

AI Force enables enterprises to accelerate AI adoption, modernize operations, improve productivity and achieve measurable business outcomes while maintaining security, compliance and operational control.

AI Force goes beyond traditional automation and chatbot solutions by using autonomous AI agents that can reason, retrieve contextual information, orchestrate workflows and execute multi-step tasks.

Unlike rule-based automation, AI Force combines Generative AI, Agentic AI, enterprise governance and contextual intelligence to automate complex workflows across software engineering, IT operations, data management and business functions. This enables organizations to move from task automation to outcome-driven enterprise AI transformation.

AI Force incorporates Responsible AI (Responsible AI Solutions for a Trusted Future | HCLTech ), governance and compliance controls to help organizations deploy AI securely and responsibly.

The platform includes input and output guardrails that help detect and mitigate risks such as personally identifiable information (PII) exposure, prompt injection attacks, toxic content, sensitive topics, bias, factual inconsistencies and malicious links. AI Force also provides observability, auditability and policy enforcement capabilities that support enterprise governance, security and regulatory compliance requirements.

AI Force supports both local user management and enterprise identity integration.

Organizations can manage users directly within the platform or integrate AI Force with LDAP and corporate identity systems to enable secure authentication using existing enterprise credentials. HCLTech’s implementation teams can also support integration with customer-specific identity and access management environments.

AI Force includes specialized modules designed for different enterprise functions and transformation initiatives.

• AI Force.Software – Accelerates software delivery and modernization through AI-powered automation and autonomous AI agents across the software development lifecycle.
• AI Force.ITOps – Improves IT operations through automation, observability and intelligent workflow management across cloud, workplace, network, cybersecurity and application management services.
• AI Force.Data – Enables autonomous data engineering and resilient data operations to improve data quality, governance and time-to-value.
• AI Force for SAP – Accelerates SAP modernization, migration, testing and operations through AI-driven automation.
• AI Force for Oracle – Automates Oracle ecosystem workflows and improves operational efficiency using enterprise AI.
• AI Force for Pega – Enhances workflow automation and customer operations through intelligent AI-driven orchestration.

AI Force supports multiple deployment models to meet enterprise technology, security and operational requirements.

Organizations can deploy AI Force as a standalone platform, embed it within existing enterprise tools, consume it through APIs in a headless architecture or deploy it on AI-powered edge devices and AI PCs. The platform supports on-premises, hybrid cloud, private cloud and public cloud environments.

Yes. AI Force supports on-premises deployment for organizations that require greater control over data, infrastructure and regulatory compliance. The platform also supports hybrid cloud, private cloud and public cloud deployment models.

AI Force supports enterprise AI transformation across industries including financial services, banking, healthcare, life sciences, telecommunications, technology, manufacturing, retail and other highly regulated sectors.

Its modular architecture, governance capabilities and deployment flexibility make it suitable for organizations with complex operational and compliance requirements.