HCLTech Advantage Experience powered by GenAI
Harnessing the power of AI and analytics for enhanced total experience
What is Artificial Intelligence?
AI can be considered as an intelligent robot which possesses the cognitive characteristics of a human being.
What are the advantages of Artificial Intelligence?
AI facilitates the creation of a next-generation workplace that thrives on seamless collaboration between enterprise system and individuals. Therefore, human resources are not made obsolete, but rather, their efforts are bolstered by emerging tech.
What is artificial intelligence (AI) in healthcare?
The application of AI in healthcare has resulted in a number of tangible benefits, including early disease detection, faster and more accurate analysis of medical images, robotic surgery, accelerated drug discovery, and more.
Artificial intelligence in the news
According to Gartner, the global AI market size is expected to reach $134 billion by 2025
How artificial intelligence can help the enterprise meet sustainability goals
As ESG ambitions grow for organizations, AI-driven ESG capabilities can help enterprises accelerate their sustainability journeys and meet stakeholder expectations
The increasing use of artificial intelligence in business decisions
Artificial intelligence (AI) has been used to facilitate business decisions, but one Chinese company has turned over its chief executive role to an AI bot
Elevating customer experience with AI
Personalization and AI-powered CX can help companies win the battle for customer attention
From algorithms to action: AI's impact on customer experience
In Australia, organizations are turning to artificial intelligence and its subset, GenAI, to improve customer experience across a wide range of industries, including healthcare and financial services
AI: A friend or foe of sustainability?
Despite the technology’s significant energy consumption, artificial intelligence can help organizations achieve their sustainability goals
Cambridge Service Alliance Industry Day: AI meets exceptional customer service
AI is disrupting how organizations can better deliver service to customers and users, but the true value is still on the horizon
Generative AI: Reimagining human-machine innovation
Generative AI has the potential to transform a range of industries, from healthcare to banking and even photography