Job description:

Job Description : \\"SharePoint Administrator Job Description\\r\\nA SharePoint administrator is a person who administers a SharePoint server farm, which is made up of one or more SharePoint servers that are used to host the same SharePoint application.\\r\\nThese administrators may configure and manage SharePoint servers, farms, and sites.\\r\\nThey may also perform tasks such as initial configuration, installation, upgrades, and backups.\\r\\nA SharePoint administrator may also be required to administer Microsoft Windows Server Active Directory, Microsoft Active Directory Federation Services, and Microsoft SQL databases, along with Microsoft SQL Server Reporting Services and Microsoft SQL Server Analysis Services.\\r\\nJob Brief:\\r\\nWe re looking for a SharePoint Administrator who can help us manage our SharePoint site. We need someone who is experienced in administering SharePoint sites and can help us keep our site running smoothly. If you have the necessary skills and experience, please apply today!\\r\\nSharePoint Administrator Duties:\\r\\n Maintain current knowledge of SharePoint, including new versions and applications\\r\\n Develop, support, and maintain all SharePoint services, sites, and applications\\r\\n Monitor client and user information and administer SharePoint services\\r\\n Work with internal stakeholders to assess server and client requirements\\r\\n Recommend, implement, and maintain SharePoint security policies\\r\\n Conduct regular testing and quality assurance to ensure SharePoint services are operating properly\\r\\n Monitor SharePoint server logs to identify issues\\r\\n Proactively respond and resolve issues to meet client needs\\r\\nSharePoint Administrator Responsibilities:\\r\\n Design, develop, and implement SharePoint features and solutions\\r\\n Manage and maintain SharePoint farm, including patching, upgrades, and maintenance\\r\\n Plan and implement SharePoint disaster recovery and backup solutions\\r\\n Design and implement SharePoint farm disaster recovery and backup solutions\\r\\n Provide SharePoint troubleshooting and code analysis support\\r\\n Provide SharePoint user support\\r\\n Provide SharePoint administrator support\\r\\n Manage and maintain SharePoint farm, including patching, upgrades, and maintenance\\r\\n Plan and implement SharePoint disaster recovery and backup solutions\\r\\n Design and implement SharePoint farm disaster recovery and backup solutions\\r\\n Provide SharePoint troubleshooting and code analysis support\\r\\n Provide SharePoint user support\\r\\n Provide SharePoint administrator support\\r\\nRequirements And Skills:\\r\\n Knowledge of SharePoint 2007 and SharePoint 2010 Administration\\r\\n Proven experience in administering SharePoint 2007 and SharePoint 2010 in a Windows environment\\r\\n Ability to design and develop customizations for SharePoint 2010\\r\\n Ability to maintain and troubleshoot SharePoint 2010\\r\\nOur company is committed to creating a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.\\r\\n\\"\\r\\n

• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
• To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations orL3 level support and doing incident and problem management
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts an